Contact Us

If you have any questions, you can contact us by phone, email, via live chat (Healthcare Professionals only, please log in to access), or via the online form below.
Please note that we cannot provide healthcare advice or provide specific therapeutic recommendations for consumers or patients.

Call: 1300 650 455 ‐ Mon ‐ Fri (AEST / AEDT) 8:00am ‐ 6:00pm
Email: [email protected]
Practitioner Support Email: [email protected]

field indicated with asterisk (*) is mandatory

What would you like to contact us about today ?

Enquiry Type *

Country *

Reporter submitting this case

First Name *

Last Name *

Email *

Phone Number *

Subject *

Message *

Consent for BioCeuticals to contact you? * Consent for BioCeuticals to contact the reporter? * YES NO

Are you also the person using the product? YES NO

Your Age *

Are you *

Person using the product (if different to the reporter)

First Name *

Last Name *

Email *

Phone Number *

Age *

Person's condition *

Consent for BioCeuticals to contact the person using the product * YES NO

Report Details

Do you still have the product? * YES NO

Name of product *

Product Size *

Batch number on product *

Expiry date on product *

Date of Purchase *

Place of purchase *

Where and how you have been storing the container? *

AUST L number *

Which country did the suspected adverse experience occur in

Date the patient experienced the adverse experience *

Briefly Describe the suspected adverse experience the person had *

Complaint reason / issue *

Please attach photo of product (inlcuding front of pack & back showing batch/expiry)
(image or PDF, maximum 3MB)

Please attach photo of proof of purchase
(Information - Proof of purchase can be a receipt or photos of the product) - (image or PDF, maximum 3MB)

Contact Info

AUSTRALIA

Email [email protected][email protected]
Phone 1300 650 455
Mon ‐ Fri (AEST / AEDT) 8:00am ‐ 6:00pm
Fax (02) 9080 0940
Address Level 4
64 Kippax Street
Surry Hills 2010 New South Wales Australia
FIT-BioCeuticals Pty Ltd
ACN: 062 851 683
ABN: 77 062 851 683
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