If you need further assistance please contact EBOS on 0800 451 285 or email them on [email protected]
If you need to purchase any of the products please visit EBOS on EBOS Online to make your online purchases.
myDNA uses Copan hDNAFree FLOQSwabs™ for the collection of human DNA cells in its BioCeuticals DNA collection kits.
You may have noticed the swab we provide you with has an expiry date listed on it. Even if the kit is past its listed expiry date, it is still usable for the purpose of myDNA testing.
Even though a best before date is listed on the swab, when it comes to collecting DNA for a myDNA test the swab has no relevant expiry date. We warrant that provided the swab is completed correctly as per the instruction sheet in your kit, we will be able to extract sufficient DNA for our testing – regardless of the age of the swab.
In the event the laboratory cannot extract sufficient DNA, BioCeuticals will provide a new testing kit for a recollect at no charge to you or your patient.
Replacement kits will be available early 2022.
Before taking ArmaForce®, make sure to tell your healthcare practitioner the following:
To order the DNA test kit you are required to complete the genetics accreditation program. do you wish to proceed to the course