Frequently Asked Question Patient




How do I register a test kit

Click here to learn how to register a sample


What is myDNA™

Clinical Services chooses to partner with myDNA™, the leading provider of personalised medicine services in Australia. myDNA™ uses state-of-the-art sequencing technology, accredited laboratories, trained staff and a strict quality assurance process to control reliability and validity of tests.


How is my privacy protected?

Network security controls as well as an encrypted patient database means that data is inaccessible and illegible to unauthorised individuals. SSL certificates, some of the strongest encryption technology available, are implemented over our website and web-based applications, ensuring an additional layer of security.

  • - Results will not be shared with insurance companies or any other companies.

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Patient support

If you are a patient or consumer, please contact your healthcare practitioner or pharmacist for advice, or find your nearest practitioner here.

Practitioner support

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